Delivery Time

Shipping Information. 

Order processing Time

All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped

Shipping - UK.

All UK orders are sent out using DPD, Evri or Royal Mail with 2-4 days delivery service at a flat rate of £5
You will receive a notification email when your order is dispatched with your tracking details.

 Next day delivery available on orders before 1:00pm.

Shipping - International.

We ship our Sunglasses to the following countries: Australia, Canada, Hong Kong SAR, Israel, Japan, Malaysia, New Zealand, Norway, Switzerland, United Arab Emirates, United States, Nigeria.

Your order will be sent out via International Royal Mail Tracked or Courier service this can in some cases take up to 3 to 15 business days at a flat rate of £23
You will receive a notification email when your order is dispatched with your tracking details.
Please be aware that customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. This can also affect the delivery timescale, which is out of our control.

EU Delivery.

For our EU customers please note that there is no VAT on EU deliveries but our customers are likely to be charged import duties and local tax on delivery. 
Your order will be sent out via International Royal Mail Tracked or Courier service this can in some cases take up to 2 to 11 business days at a flat rate of £15
You will receive a notification email when your order is dispatched with your tracking details.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days (UK) 20 days (Overseas) of receiving your shipping confirmation email, please contact us at info@aderiyike.co.uk with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@aderiyike.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Click here for our refund policy.

Return & Refund Policy

30-Day Happiness Guarantee

At Aderiyike, we stand by the quality of our products, and your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.

Eligibility Criteria

To be eligible for a return, please ensure that your item meets the following criteria:

• Condition: The item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging.
• Proof of Purchase: You'll need to provide the receipt or proof of purchase.

How to Initiate a Return

To start a return, simply reach out to us at info@aderiyike.co.uk. If your return is accepted, we will provide you with clear instructions on where and how to send your package. Please note that postage costs will be incurred, and we recommend using recorded delivery for added security.

Note: Items sent back without prior return approval will not be accepted.

Damages, Issues and Missing Items

Please inspect your order as soon as it arrives and contact us promptly if you discover any issue, including:

A damaged item

A defective item

An incorrect item

A missing item from your order

Please email [info@aderiyike.co.uk] with your order number and, where applicable, photographs of the item, packaging and contents received.

We will investigate the matter and, where appropriate, arrange a replacement or another appropriate remedy in accordance with our policy and your statutory rights.

For missing items, please refer to our Missing Items & Replacement Policy below.

Missing Items & Replacement Policy

If your order has been delivered but one or more items listed on your order confirmation are missing from the package, please contact us as soon as possible, and preferably within 48 hours of delivery, at info@aderiyike.co.uk 

To allow us to investigate the issue, please provide your order number and, where possible, photographs of the packaging and the contents received. We may also request additional information where necessary to assist with our investigation with the delivery provider.

Where we establish that an item was omitted from your order, Aderiyike will arrange for the missing item(s) to be sent to you as a replacement.

If you are temporarily unable to receive a replacement, for example because you are away from the delivery address, we may hold the replacement item(s) securely until an agreed date when you are available to receive them.

Replacement items are provided to fulfil the original order and are not treated as a new purchase or a product return.

Where a replacement has been offered and is reasonably available, we will work with the customer to arrange a suitable delivery date. Any replacement will be subject to the availability of the relevant product.

Nothing in this policy affects your statutory rights under applicable consumer protection legislation.

Exceptions

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Should you wish to exchange an item, the quickest way is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

European Union 14-Day Cooling Off Period

For customers within the European Union, you have the right to cancel or return your order within 14 days without a justification. Ensure your item meets the eligibility criteria mentioned earlier.

Refunds

Upon receiving and inspecting your return, we will notify you of the approval status. If approved, you will be automatically refunded via your original payment method within 10 business days. Keep in mind that the processing time may vary for your bank or credit card company.

If more than 15 business days have passed since the approval of your return, please contact us at info@aderiyike.co.uk.

We appreciate your trust in Aderiyike, and our team is here to make your shopping experience exceptional.

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